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Lionheartapps

Privacy Policy

This privacy policy (“Policy”) describes how Lionheart Apps (OPC) Pvt. Ltd. (“we”, “us”, or “our”) collects, uses, stores, processes, and shares information when you use our websites, software, mobile applications, and related services. We aim to be transparent about our data practices while collecting only what is reasonably necessary to operate and improve our services.

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1. Information We Collect:

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We may collect information in the following categories depending on how you interact with our services:

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  • Information You Provide

    • Name, email address, phone number, or other contact details when you register, contact support, or voluntarily submit information

    • Account credentials such as username and password

    • Information shared through feedback, forms, or communications
       

  • Automatically Collected Information

    • Device information such as IP address, device identifiers, operating system, browser type, and app version

    • Usage information, such as interactions, features accessed, timestamps, and general activity patterns

    • Technical data such as logs, diagnostics, and crash reports
       

  • Transactional Information

    • Payment-related details and transaction records where paid features or services are used

 

We do not intentionally collect more personal information than is necessary for legitimate business purposes.

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2. How We Use Information:

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We use the collected information for the following purposes:
 

  • Service Provision

    • To operate, maintain, and deliver our products and services

    • To create, authenticate, and manage user accounts
       

  • Service Improvement

    • To understand how services are used and improve features, performance, and reliability

    • To test, develop, and enhance new functionality
       

  • Communication

    • To respond to inquiries, provide customer support, and send service-related notices
       

  • Safety and Security

    • To detect, prevent, and investigate misuse, fraud, abuse, or security incidents

    • To enforce our terms, policies, and platform rules
       

3. Use of Automation and AI Technologies:
 

We may use automated systems and AI-assisted technologies in a limited and responsible manner, including:
 

  • Analyzing usage patterns and performance metrics

  • Detecting errors, spam, abuse, or suspicious activity

  • Improving service efficiency, personalization, and reliability
     

AI systems are used to support operational and analytical functions and are not intended to make legal, financial, or similarly significant decisions about users without appropriate safeguards.
 

4. Information Protection:
 

We apply reasonable technical and organizational measures to protect information, including:
 

  • Controlled access to systems and data

  • Secure storage and transmission practices

  • Monitoring and internal reviews of security controls
     

Despite these measures, no system can guarantee absolute security.
 

5. Information Sharing:
 

We may share information in limited circumstances, such as:
 

  • Service Providers

    • With trusted third-party vendors that assist with hosting, analytics, payments, customer support, or infrastructure
       

  • Legal and Safety Reasons

    • When required to comply with legal processes or to protect rights, safety, or property
       

  • Business Changes

    • In connection with a merger, acquisition, restructuring, or sale of assets
       

We do not sell personal information to third parties.
 

6. Cookies and Similar Technologies:
 

We may use cookies, SDKs, or similar technologies to:
 

  • Enable core functionality and security

  • Remember preferences and settings

  • Measure usage and improve performance
     

Users can manage these technologies through browser or device settings, though some features may be affected.
 

7. Third-Party Services:
 

Our services may include links to or integrations with third-party platforms. We are not responsible for the privacy practices of those services and encourage users to review their policies separately.
 

8. Data Storage and Processing:
 

Information may be processed and stored using secure systems and service providers. We take reasonable steps to ensure information is handled appropriately, regardless of processing location.
 

9. User Rights and Choices:
 

Depending on circumstances, users may request access to, correction of, or deletion of their information, subject to verification and applicable limitations. Requests can be submitted using the contact details below.
 

10. Children’s Privacy:
 

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
 

11. Policy Updates:
 

We may update this Policy periodically to reflect changes in our practices or services. Updates will be made available through our platforms, and continued use of our services indicates acceptance of the updated Policy.
 

12. Contact Information:
 

If you have questions or concerns regarding this Policy, you may contact us at:
 

Lionheart Apps (OPC) Pvt. Ltd.
Surat, Gujarat 394107
India
Email: contact@lionheartapps.com
 

Last Updated: 2025-12-25
 

This privacy policy applies to all websites, software, mobile applications, and services operated by Lionheart Apps (OPC) Pvt. Ltd.
 

Thank You.

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